Contact and support
Last updated 1 November 2026
We help with bookings, payments, refunds, documents and anything on the road. Have your booking code ready if your question is about a trip; it is shown in the app under Trips.
Call or WhatsApp
Desk hours: 8:00 AM – 8:00 PM, every day. During a rental, call us any time for a breakdown, accident or theft.
Email: admin@wtsolutions.cc
Pickup points
- Dehradun · ISBT. ISBT, Haridwar Road, Dehradun 248001. Open 8:00 AM – 8:00 PM
- Dehradun · Railway Station. Railway Station Road, Dehradun 248001. Open 8:00 AM – 8:00 PM
- Mussoorie · Library Chowk. Library Chowk, Mall Road, Mussoorie 248179. Open 8:00 AM – 8:00 PM
- Rishikesh · Tapovan. Tapovan, Rishikesh 249192. Open 8:00 AM – 8:00 PM
Quick help
- Cancel or change a booking: in the app under Trips, or in My bookings. See the cancellation and refund policy.
- Forgot your password: WhatsApp us from your registered number, and we will verify it and set a temporary password.
- Payment taken but booking not confirmed: wait 2 minutes and refresh Trips. If it is still pending, send us your booking code and we will check it with Razorpay.
- Your data: read the privacy policy, or delete your account.
Questions
Call or WhatsApp +91 70553 33321, or email admin@wtsolutions.cc. More ways to reach us are on the contact page.